Refund & Return Policy
RETURNS & EXCHANGES
We want you to love your Manbadi pieces. If something isn't right, we're
here to help.
ELIGIBILITY
We accept returns and exchanges within 30 days of delivery, provided that:
- The item is unworn and unused
- The item is in original condition with all tags attached
- The item is returned in original packaging
- You have proof of purchase (order confirmation email)
NON-RETURNABLE ITEMS
For hygiene reasons, the following items cannot be returned:
- Earrings (final sale)
- Custom or personalized pieces
- Gift cards
- Items marked as final sale
HOW TO RETURN
1. Email us at ⚠️[support@manbadi.com] with your order number and reason
for return
2. We'll send you a return authorization and shipping instructions
3. Pack your item securely in original packaging
4. Ship to the address provided in your return authorization
RETURN SHIPPING
- For US customers: Customers are responsible for return shipping costs
unless the item arrived damaged or incorrect
- For international customers: Customers are responsible for return
shipping and any associated customs fees
REFUNDS
Once we receive and inspect your return, we'll process your refund within
5-7 business days. Refunds are issued to the original payment method.
Original shipping costs are non-refundable.
EXCHANGES
For exchanges, please return the original item following the process above
and place a new order for the replacement item. This ensures fastest
processing.
DAMAGED OR DEFECTIVE ITEMS
If your item arrives damaged or defective, please contact us within 7 days
of delivery with photos of the issue. We'll arrange a replacement or full
refund at no cost to you.
Questions? Contact us at ⚠️[support@manbadi.com]